General terms and conditions and revocation
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GENERAL TERMS AND CONDITIONS for sales via online shop
§ 1 Operator of the online shop and validity of these terms and conditions
§ 2 Conclusion of contract
§ 3 Availability and Delivery Time of Goods
§ 4 Price
§ 5 Payment modalities
§ 6 Retention of title
§ 7 Warranty and Compensation
§ 8 Copyright and Trademarks
§ 9 Applicable Law
§ 10 CANCELLATION INSTRUCTIONS
§ 11 Partners
§ 1 Operator of the online shop and validity of these terms and conditions
1. This online store for Europe is operated directly by Kledingdepot B.V, email info@hemdenmafia.com.
2. These General Terms and Conditions apply exclusively to the online sale of goods by us via the website. Other terms and conditions, in particular customer terms and conditions, only apply if they have been recognized by us. Unfortunately, a purchase is not possible without the customer's agreement to these General Terms and Conditions. We expressly request this consent from the customer for every online order.
3. We sell our goods exclusively to consumers and only in quantities customary in the trade. All information on goods and prices are subject to change and non-binding.
4. German is the exclusive contractual language.
5. The sale takes place only within Austria, Germany, Switzerland or the EU area, the billing and delivery address must therefore be in one of these countries.
§ 2 Conclusion of contract
1. You can select individual goods from the range on offer in the online shop and collect them in an electronic shopping cart by clicking on the "Add to shopping cart" button You have entered the required data, confirmed your acknowledgment of these General Terms and Conditions and clicked on the "Buy" button. Until you click on this button, you can change and correct your order and the data provided for your order at any time. Within the framework of the online shop, only orders are taken into account using the system in place.Other orders (such as orders via Facebook and WhatsApp) will still be accepted.
2. After placing your order, you will receive an automatically generated confirmation of receipt of your order by e-mail. In this acknowledgment of receipt, the data of your order and these general terms and conditions are listed again. If you have not already printed out and/or otherwise saved the data of your order and these general terms and conditions during the ordering process, we advise you to print out and save this e-mail. There is no storage on our part. The acknowledgment of receipt does not constitute a purchase contract; the confirmation of receipt merely documents that we have received your order.
3. We reserve the right to accept your order; we are not obliged to conclude a contract based on your order. We only accept your order by sending the ordered goods. You will receive notification of this in a separate email. We do not accept orders from minors under the age of 18.
§ 3 Availability and Delivery Time of Goods
1. If one or more of the goods you have ordered are no longer available at the time you place your order, we are unfortunately unable to fulfill your order in full. In such a case, we reserve the right to choose whether to partially carry out the order or to reject it in full. We will then inform you about this immediately by e-mail.
2. If the goods you have ordered or if the goods you have ordered are available, the time until delivery to the address you have specified is approximately 3 to 5 working days after receipt of your order in the normal course of business. Deviating from this, if you choose payment in advance, the order will only be processed after receipt of payment.
3. Deliveries within Europe are made by DPD, DHL, PostNL and PostAG.
4. The goods are usually delivered by the respective delivery service DHL.
§ 4 Price
1. All prices stated for goods in the online shop include the applicable statutory sales tax. The prices listed in the offer at the time of the order are applied.
2. In addition, we charge shipping costs for each shipment. If the goods are shipped in several partial deliveries for an order, the shipping fee is only charged once.
3. We reserve the right to deviate the shop prices from the local shop prices.
§ 5 Payment modalities
1. You can choose between different payment methods when paying: Payment by credit card (Visa, MasterCard, American Express,...) Payment in advance: if you select the payment method "payment in advance", you will receive a separate e-mail with information about our bank details after the order has been completed . Payment by immediate transfer Payment by PayPal: Your bank or credit card details are stored with PayPal after you have registered.
2. Please note that you may incur additional costs for transfers, account management, etc. based on your agreements with banks or other institutions.
3. We reserve the right to restrict the use of the above payment methods to one or more payment methods.
4. We charge a flat rate of € 5.00 for each reminder. Further claims by Kledingdepot B.V, in particular claims for damages and claims for interest on arrears, remain unaffected.
5. You agree that you will only receive invoices and credit notes in electronic form.
6. Under no circumstances do we assume the costs of a money transaction.
7. Euro is the only accepted currency. Under no circumstances will we cover the cost of changing the currency.
§ 6 Retention of title
The delivered goods remain our property until the purchase price and all associated costs and expenses have been paid in full. In the event of even a partial default in payment, we are entitled to assert our rights from the retention of title.
§ 7 Warranty and Compensation
1. The statutory warranty provisions apply. All information about the goods are quality information and no guarantees.
2. We are liable for damages for intentional and grossly negligent behavior of our bodies and vicarious agents as well as for damage resulting from injury to life, limb or health, regardless of the degree of fault. We assume no liability for any errors in our advertising material and data errors in our online shop that are due to slight negligence. Gross defects must be proven to have been caused by us. Wear and tear of the goods due to overuse of the customer's will not be refunded or exchanged by us.
3. Claims under the Product Liability Act remain unaffected.
§ 7 Copyright and Trademarks
The website operated by us and its entire content, in particular texts, photos, images, graphics, prints, textile designs, films, presentations, sounds, illustrations and any software as well as all trademarks and/or designs are all protected by industrial property rights, in particular copyrights, Name and image rights, trademarks and/or registered or unregistered design rights are protected against unauthorized use. Any use other than the selection and purchase of goods requires our prior written consent or, if we do not own the respective rights, the rights holder.
§ 9 Applicable Law
The substantive Austrian law applies to the exclusion of the reference norms of private international law and to the exclusion of the UN Convention on the International Sale of Goods (CISG).
§ 10 Right of cancellation and cancellation policy
1. Statutory right of withdrawal and cancellation policy
You have the right to cancel this contract within fourteen days without giving a reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods . In order to exercise your right of withdrawal, you must inform us (e-mail info@hemdenmafia.com) of your decision to withdraw from this contract by means of a clear statement. You can use the attached sample revocation form for this, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired. The repayment will be made to the account you used for payment. When paying on account, as well as bank transfer in advance, the return transfer will be directed to the account from which the transfer was made. If you paid by Paypal / credit card, the refund will be made to the associated Paypal / credit card account. Consequences of withdrawal: If you withdraw from this contract, we will owe you all payments that we have received from you, with the exception of the delivery costs (and with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than that of have chosen the cheapest standard delivery offered to us) immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. The buyer bears the costs for the return. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the cost of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
2. If you return the delivered goods to us within the cancellation period without an expressly declared cancellation, we will treat this as a cancellation and the consequences of the cancellation described above will apply (if a completed cancellation form is in the package and there is sender information with the order number and date on the outside for legal protection is).
End of revocation
Sample cancellation policy
If you want to revoke the contract, please fill out this form and send it back to the e-mail info@hemdenmafia.com
I hereby revoke the contract I have concluded for the purchase of the following goods:
Ordered on: __________/received on __________
Surname: __________________ ____________
Order number: ______________________
Address: ____________________________
Telephone number: _______________________
E-mail: ________________________________
Goods: ______________________________
Ground: ______________________________
Signature: __________________________
§ 11 Partners
The online shop only sells Kleidermafia items.